Theme: Integration of Technologies and People in Hospital Facilities: streamlining processes, reducing costs, and increasing operational productivity

We had reached a point where many technologies that were once considered expensive and unattainable are now becoming part of our daily routines.

The Hospitality & Facilities Congress brought discussions about innovations that once seemed distant or exclusive to large corporations but are now becoming accessible, practical, and indispensable in the daily operations of a Healthcare Institution. Automating repetitive and routine tasks, freeing professionals to focus on challenges that require discernment and decision-making, optimizes tactical and strategic results. It is no longer about who has the resources and budget to make technological acquisitions, but about who can integrate them with people and processes, utilizing spaces intelligently and efficiently.

Key topics addressed:

• Quality and Performance Management in Healthcare 
• EnvironmentsTechnology and Innovation in Facilities and Hospitality
• Sustainability and Environmental Impact
• People Management and Mental Health
• Integration and Customer Experience

Target Audience

Facilities Managers, COOs, Operations Directors, Building Administration Managers, CX and UX Managers. General Managers and Administrators. Professionals in Engineering, Architecture, Security, Maintenance, and Administration interested in enhancing hospital Hospitality and Facilities operations, learning about the best practices used in the market to improve processes, and applying them to their routines.