The International Congress of Health Services (CISS) is the most traditional content event of the Hospitalar Fair, held since its first edition in 1994.
Focused on discussing the best international healthcare experiences, CISS is a platform for sharing successful programs and new proposals to ensure quality, efficiency, sustainability, and humanized healthcare delivery.
High-Reliability Healthcare: The Flight Plan for Transformation and Patient Safety
In 2026, CISS brings as its central theme the approach of High Reliability, a concept inspired by sectors such as aviation and nuclear energy, offering the healthcare sector a robust model to operate safely in high-risk and complex environments.
Faced with challenges such as professional shortages, increased demand, legal disputes, and budget constraints, the congress proposes a "flight plan" to transform healthcare systems. Patient safety and operational excellence depend on well-defined processes, committed leadership, mature organizational culture, and strategic use of data.
Join us and discover how to align governance, management, and care practices to build safer, more efficient, and reliable healthcare systems.
Explore the topics to be addressed in 2026:
- Just Culture and Governance: How senior leadership sustains safety and protects error reporting for systemic learning.
- AI and Data Governance: Real-world cases of artificial intelligence applied to safety and interoperability in the healthcare sector.
- Use of algorithms for predicting sepsis and clinical deterioration.Real-world cases where AI "warned" of risks before the event.
- How technology supports safety in a high-complexity hospital. The director's perspective on IT investment.
- Human Factors: What the cockpit teaches hospital directors about decision-making under pressure and leadership.
- Safety Culture - Psychology of Safety: Creating safe environments for learning from errors.
- Conflict Management: Interaction on hierarchy, clinical authority, and the right to interrupt risky processes.
- High-Reliability Organization (HRO) Management: Process design to eradicate preventable harm.
- Public Health: North and Northeast Connection - Efficiency in public management and the challenges of safety in high-complexity and resource-scarce scenarios.
- Process Optimization in Budget-Constrained Scenarios: How to maintain value delivery with limited resources.
- Safety Culture and Error Management: How to implement a non-punitive culture in pressured public systems.
- Leadership Challenges on the Frontline: Managing multidisciplinary teams under high workloads.
- Leadership, Collaboration, and the Future: Strategies for delegating responsibly and promoting genuine engagement at all levels.
- The Learning Cycle: Transforming Errors into Systemic Evolution.
