“informa
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22 - 23 May 2019
9am - 4h30pm

Patient's experience
and engagement 

CISS - International Congress on Healthcare Services is the official congress of Hospitalar and one of the main events among more than 40 congresses, seminars, workshops and specific health-related content, staged during the trade fair.
As of 2019, CISS will be the Latin-American representative of ISQua in Brazil.

 

About the Audience and Speakers at CISS

The audience of the congress is highly qualified, represented by public and private health lawmakers, hospital managers and other healthcare service providers, agents from government bodies, officers and executives from the product, equipment supply and service provision industries.

Check out the main issue that will be approached at CISS 2019:

"Patient's experience and engagement"

22 May

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Round Table 1
New care models

How is Canada working on patient-centered new care?

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Round Table 2
Engagement and safe care

How did a Latin-American country implement one of the most innovative reforms in its healthcare system...

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Round Table 3
Innovative experience and engagement

How does the Netherlands introduce innovative solutions in its original healthcare system...

23 May

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Round Table 5
Experience as a competitive advantage for service providers

What is the position of healthcare systems, hospitals, practices and labs in relation to patient engagement, qualification of experience in care and innovation in the care model?

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Round Table 6
What is the impact of experience and engagement issues on the industry and funding organizations?

What is the position of the industry and funding organizations...

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Round Table 7
Scientific evidences of patient engagement: what actually makes a difference?

What is the position of government organizations, research centers and universities in relation to the challenges of patients...

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Round Table 8
Changing the role of the employee in healthcare

What is the current relationship between companies and the healthcare systems and what is being done to improve the quality of life of employees?

Make your registration

Who Organizes CISS?

The International Healthcare Services Congress is organized by Hospitalar, in partnership with key institutions in the healthcare sector:

  • ISQua - The International Society for Quality of Health Care
  • ONA - National Accreditation Organization

 Institutional Sponsorship:

  • ABIMO - The Brazilian Association of the Medical and Dental Industry
  • CNSaúde - The Brazilian Healthcare Confederation
  • FENAESS - The National Federation of Healthcare Services Establishments
  • SINDHOSP - The Hospital Employers Association of the State of São Paulo
  • ANAHP - The National Association of Private Hospitals
  • ABIMED – The Brazilian Association of High Technology Products Industry for Health
  • IEPASInstitute of Education and Research in the Health Area
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Chairman

Dr. Breno de Figueiredo Monteiro

Presidente da CNSaúde e FENAESS

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Vice-Chairwoman

Dra. Waleska Santos

Fundadora da Hospitalar Feira + Fórum

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Chairman of the Scientific Committee

Dr. Fábio Leite Gastal 

Superintendente de Estratégia, Gestão e Inovação da Seguros Unimed, Médico, Psiquiatra, DrScMed, PhD, FISQua

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Scientific Committee

Ezequiel García Elorrio

Diretor Adm e Finanças,  IECS - Argentina

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Scientific Committee

Hugo E. Arce

Diretor Depº de Saúde Pública do IUCS, Fundación Barceló - Argentina 

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Scientific Committee

Péricles Góes da Cruz

Superintendente Técnico, ONA

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Scientific Committee

Peter Lachman

CEO da ISQua - Ireland

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Scientific Committee

Teresa Tono Ramírez

Diretora Executiva da OES - Colombia

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Scientific Committee

Vitor Asseituno

Diretor de Mercado Informa - Portfólio Saúde

Speakers

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André Van Der Veen

Diretor Geral e um dos fundadores da dPI

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Anja Van Der Aa

Co-fundadora do Centro Distrital de Informações de Utrecht Oost

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Ezequiel García Elorrio

Diretor Adm. e Fin. do Dep. de Qualidade, Atenção Médica e Segurança do Paciente do IECS

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Helton Freitas

Presidente da Seguros Unimed

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Hugo E. Arce

Diretor do Dep. de Saúde Pública do Inst. Uni. de Ciências da Saúde – Fundación Barceló

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Josemar De Almeida Moura

Diretor da SICOOB-CREDICOM

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Leandro Fonseca Da Silva

Chairman and Head of Regulations and Permits of the Healthcare Plan Providers regulated by ANS – The Brazilian Agency of Supplementary Health - Rio de Janeiro/BRAZIL

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Paul Krabbe

Profº Ass. do Dep. de Epidemiologia do Centro Médico Univ. de Groningen

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Péricles Góes Da Cruz

Superintendente Técnico da Organização Nacional de Acreditação (ONA)

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Peter Lachman

CEO da International Society for Quality in Health Care (ISQua)

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Pieter Paul Verheggen

Diretor-Presidente da Motivaction

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Teresa Tono Ramírez

Diretora Executiva da Organização para a Excelência da Saúde (OES)

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Tricia Woodhead

Diretora Associada da Área de Segurança de Pacientes da West of England

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Carlos Hugo Martínez Martínez

Diretor Médico e Gerente da ASISA Dental

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Dornoosh Zonoobi

Cofundadora e CEO da Medo.ai

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Walmoli Gerber Junior

Diretor do Vertical Saúde da ACATE

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Eduardo Giacomazzi

Diretor, Valorange

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Mr. Fabrice Pakin

CEO, Ignilife

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Iris Leroux

Gerente internacional de tecnologia para saúde, MEDTEC – Província de Québec , Montreal/CANADÁ

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Manoel Coelho

Chief Growth Officer MetaOptima Technology Inc. – Província de British Columbia, Vancouver/CANADÁ

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Rubens Covello

CEO, IQG Health Services Accreditation

Sponsors

Sicoob
Seguros Unimed
Asisa
Guest Countries
Québec
Alberta
Holand
Canada
Official Sponsorship
IEPAS
Organized by
Hospitalar
ONA
Isqual
Institutional Sponsorship
Abimo
CNSaúde
Fenaess
Sindhosp
Anahp
ABIMED
Learn more about sponsorship possibilities

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